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Doing business

Managing Conflict in the Workplace: Strategies for Effective Resolution

i uploaded a file with the instructions please read them carefully and don’t miss any point 
LO FOOTNOTES are important 
IN-TEXT CITATIONS are important too 
these are extra links that might be helpful: 


http://zulib.idm.oclc.org/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=3868164&site=eds-live&scope=site

https://www-jstor-org.zulib.idm.oclc.org/stable/pdf/23100439.pdf?refreqid=excelsior%3A3513d687aca9adc66b172ef6de7acfe4&ab_segments=&origin=
you do not have to use them they just might be helpful