You are the Owner and Manager of an agency which assists clients in identifying Long Term Care facilities for themselves or family members. The clients come to you to get help in finding the best facility for Retirement, Assisted Living, Memory care etc. Additionally, you provide information for clients and family regarding assistive devices, elder day care, and enrichment experiences for older clients.
You have five employees who interact with the clients either by phone, in person and online conference or chat.
For this discussion:
Identify three professional characteristics that you want the staff FOR YOUR SPECIFIC STAFF to exhibit and discuss by those characteristics are specifically important for your business. REMEMBER MAKE IT SPECIFIC FOR THE AGENCY DESCRIBED ABOVE—NOT GENERAL TO ANYONE AND SUPPORT YOU ANSWER
Respond to One Classmate.
This Discussion Board is Due on Sunday 6/16, at 11:59pm EDST.
Category: Health Services
This assignment is an exercise to practice the concepts we discussed in class via PowerPoint.
Attached is an article which discusses the medical error rate in hospitals. We will discuss this more later in class.
Read the article and summarize the information to include the following:
• What is the general information presented in the article?
• As the result of pandemic, what are some of the negative outcomes for the patients and staff in long term care facilities?
While addressing the questions above, make sure to:
• Utilize paraphrasing to summarize the information.
AND
• Use TWO direct phrases from the article following the guidelines for using direct quotes discussed in the PowerPoint.